Phone System Installation & Onboarding

Qualified Installation Across the UK

Be installed faster with our UK  wide installation engineers

Let’s be honest, when you choose a new business phone system, it’s probably because you want to make the change quickly to start taking advantage of all the new features, a bit like buying a new car. We provide quick installation times to get you up and running quickly.  The video below gives you a great idea of what is involved with the installation process:



How long does a phone system installation take?

You will have working phones sent to you within two weeks of signing up with Pioneer. When the HiHi engineer is on-site, they will install your HiHi hardware and you will be able to make outbound and internal calls. The hardware installation day also includes training for you and your team where the engineer will show you how to use the great new features that you now have access to! Our innovative Onboarding process will see you through from beginning to end of your phone system installation, collecting the pieces of your ‘Onboarding Jigsaw’ along the way. The majority of installations will take between 2-3 months to complete, however, on occasion, this may be longer.


Who will install your telephone system?

Experienced HiHi engineers are based across the UK and they are responsible for both installing your new phone system and showing you how to use it to its full capabilities. All of the engineers are experts on the systems we use and have undergone thorough training.


Is there any downtime?

Not usually, no. Downtime is minimal in most cases. The engineer will install your HiHi hardware which can be used to make internal and outbound calls on the very same day. If there is an exception to that rule, our team will consult with you to discuss the best way to minimise any disruption to your business.

So what now?

It's time to talk to us...

Why not give on of our friendly members of the team a call, or even better,
why not request a callback form us or start a live chat.

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0333 0143 010

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