We know that seamless service is important to any company, which is why we’ve worked hard to make our phone system maintenance team amongst the highest trained in the industry.
All our engineers have completed the CompTIA Network+ course and have an average length of service of 7 years, meaning they fix problems quickly and effectively to keep your business communicating.
We make our maintenance services accessible to you in a number of ways. Our online fault reporting system is available on our website, and allows you to report phone line, handset or software related issues. We also have a dedicated maintenance team, meaning you can call to report any issues and speak to a highly trained member of our team.
We’re proud that 80% of the phone system related issues reported are resolved by our maintenance team at our headquarters on the same day. If there is something more serious that requires an engineer to visit your premises, we have engineers all over the UK, meaning we can visit you quicker than others in the telecom industry.
We have engineers based all across the UK, and our Head Office is in sunny Bournemouth, adjacent to the airport. This is where we answer all of our support calls.
We provide maintenance and support with every phone system we install. If your business has requirements for phone maintenance outside of normal office hours, there are a number of options available which our consultants will be happy to discuss when they meet face-to-face with you.