News

5 Steps to Preventing Phone Hacking and Dial Through Fraud

Posted: 4th June 2015
5 Steps to Preventing Phone Hacking and Dial Through Fraud

Our previous blog looked at the two issues people are referring to when they talk about phone hacking; voicemail hacking and dial through fraud. The blog identified that whilst both predominantly occur by accessing an individual’s voicemail using a PIN, voicemail hacking tends to be to gain information whereas dial through fraud is usually conducted […]


Phone Hacking and Dial Through Fraud: How does it happen?

Posted: 1st June 2015
Phone Hacking and Dial Through Fraud: How does it happen?

This week, we’re focusing on one of the most common concerns we hear when meeting new customers: phone hacking.  Interestingly, people tend to use the phrase “phone hacking” in relation to both voicemail hacking and dial through fraud, but what’s the difference between these two and how can you prevent them from happening to you […]


Ofcom Changes to Non-Geographic Numbers

Posted: 11th May 2015
Ofcom Changes to Non-Geographic Numbers

You may well remember that changes were made to non-geographic numbers last year. These changes saw the rules amended to ensure that all consumers had a basic rate phone number to call for all after sales support and services Ofcom have now moved to make all non-geographic call charges even clearer.  From July 1st 2015, […]


Net neutrality: what is it and why should you care?

Posted: 19th March 2015
Net neutrality: what is it and why should you care?

An ongoing legal case in the US has the potential to impact the way you use the internet.  The battle surrounds the concept of net neutrality, but what is net neutrality and why should we care about it? Net neutrality: the key points Net neutrality is the idea that all web traffic is equally important and […]


Phone hacking is on the rise costing millions to UK businesses

Posted: 16th September 2013
Phone hacking is on the rise costing millions to UK businesses

A recent interview on BBC Radio 4 explored the growing trend of criminals hacking phone systems and the effect it is having on a large number of business in the UK. Phone hacking is a type of fraud which is costing businesses millions of pounds; the police are calling it “dial through fraud”. Criminals hack […]