Competition soars for estate agents as 77,000 new jobs are created

By Matt Watts

11 years ago

New figures from the Office for National Statistics show that 77,000 new jobs were created within the “real estate” market in last 12 months. This significant growth far out performs any other industry sector. The number of estate agency roles in the UK has now hit a record high, currently 100,000 higher than its previous peak in 2008, totalling 562,000.

This area of the market is fast becoming fiercely competitive and more and more estate agents are seeking a competitive edge. For example think about how essential your phone system is to your business.

  • How many phone enquires do you get a day?
  • How many calls do you miss?
  • What impression do your customers get when they call or walk in to the office?

Here at Pioneer we provide phone systems with features to improve levels of productivity, increase staff performance and ensure you don’t miss a single phone enquiry. Plus, our solutions are simple, with no complicated costs or tariffs.

Never miss a call

4Report from Pioneer is call reporting and management software which ensures you will never miss a call again.

  • See missed calls and potential business you may have lost during out-of-office hours
  • Ensure your customers never hear the busy tone and call another agent
  • Analyse performance of advertising – monitor responses received from adverts showing which have been most successful

4Report is included as standard with all of our phone systems. A really powerful tool for any company; it can provide you with 100’s of essential statistics and provide a boost to productivity.

Don’t lose potential business to another agency

Did you know…

  • 7 out of 10 business callers are placed on hold or transferred
  • 90% of these callers will hang up after 40 seconds if confronted with silence
  • 34% of callers who hang up will not call back

Our 4Marketing service includes professional recorded sales and marketing messages played whilst your customer is on-hold, which has proven to reduce caller hang up. This can also create revenue by advertising products and services to a captive audience.

These are just a few examples of how a new phone system can help you get the competitive edge. Why not download our buyers guide to find out about the other features and benefits that we offer and how these can help improve your business.

Click here to download the guide today