Terms and Conditions

To view the Terms and Conditions in a downloadable format please click the links below

If you have entered into a contract for a business phone system, the following terms apply:

Please click here for the 4Com Terms and Conditions

Please click here for our Fair Usage Policy

If you purchase a business mobile device and mobile services from us, the following terms apply:

Please click here for our Terms and Conditions for the Provision of Equipment and/or Mobile Network Services

If you entered into a contract with us prior to 7th July 2026, please click on the terms and conditions below.

Please click here for our Master Service Agreement

Please click here for our Network Service Agreement (Fixed Line/SIP services) Terms and Conditions

Please click here for our Fair Usage Policy

Please click here for our HiHi Studio Terms and Conditions

Please click here for our Support Agreement

Please click here for our Support Terms and Conditions for Non-Maintained/PAYG Customers

Please click here for the Conditions for the Order of Equipment

Please click here for our Warranty

Please click here for information about our Anti-Fraud Protection



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0333 0143 010

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