Blog

Have you thought about Call Recording?


By Matt Watts

10 years ago

2014 has arrived – have you been receiving a reliable service from your current telephone system and provider?  Are you happy with lead times and service you have been given?

If the answer is no then why not speak to us? Pioneer Business Systems are an award winning supplier of business telephone systems to small to medium sized businesses across the UK.

One of the many functions within our phone systems that will help you generate additional business is a feature called ‘call recording’.

CALL RECORDING

Call Recording is the ultimate voice recording solution for any small to medium sized business.  Our call recording software enables you to automatically capture every phone conversation that takes place and allows you to instantly replay that call.

Calls can be saved to your CRM system to help improve sales and customer service performance and also provides a valuable resource for delivering staff evaluation, training and development.

One simple solution, so many benefits:

  • Complete accuracy when taking customer information
  • An effective way to settle any customer disputes
  • Effective tool for staff training and development
  • Improved customer service
  • Reporting available

Request a call back from Pioneer Business Systems today  to discuss how we can add value to your business and make sure your telephone system is delivering results in 2014!